Today, AI is built into many of the applications we use in our everyday lives. AI enables voice assistants like Siri, Alexa and Google Assistant to interpret users’ questions and commands and deliver appropriate responses, all the while expanding their knowledge base. AI enables Netflix, Amazon, and Spotify to...
In the past, you may have found chatbots to be a frustrating experience that required intervention by a live employee. However, technology has vastly improved in recent years. Today’s chatbots are smarter, more reliable and more self-sufficient. As hotel chatbots continue to improve, people will grow to expect them...